What CurbWaste actually costs

Waste Dive reported the figure in October 2025, covering the $28M raise: an initiation fee, then a variable monthly fee depending on size, “usually around $250 to $300 per driver for small haulers.” Larger customers get custom pricing.

That’s a journalist’s summary from an interview, not a rate card. Read it as a band for small operators, not a number you can hold them to.

Two drivers puts you somewhere around $500–600 a month. Five drivers, $1,250–1,500. Before the initiation fee, and before processing.

It exists. Waste Dive says so, and no one disputes it.

The amount appears nowhere. Not on CurbWaste’s site, not in the published contract, not in a single press piece, review, or competitor teardown. The contract points to a Schedule A that isn’t published.

For a hauler deciding between this and something at $99 a month, that’s the number that decides it, and it’s the one number nobody has.

CurbWaste publishes its subscription agreement. It’s worth reading before a demo, because it settles things the sales call won’t.

The fee increase is written in, by name: “Price per Driver, 8.0%” at each renewal. That’s roughly three times inflation, and it compounds — a driver costing $275 today is around $346 in year three.

It’s also a floor, not a ceiling. The same agreement lets CurbWaste raise prices further on sixty days’ notice before any renewal.

The rest of it:

• Twelve-month initial term, renewing automatically for a year at a time.
• To cancel the first renewal, you have to give notice inside the first sixty days of that renewal — not before it. After that, more than sixty days before each renewal ends. It’s an easy window to miss.
• Late payments carry 1.5% a month, about 19.6% a year.
• CurbWaste can terminate on thirty days’ notice.
• After you leave you have thirty days to request your data, “in a commercially reasonable format.” No format is specified.

The payment processing terms aren’t in that agreement at all, which suggests a separate merchant agreement you won’t see until later.

The CEO has confirmed CurbWaste takes a percentage of payments. One third-party guide, Reservety, reports roughly 3.1% on cards and 1% or $15 on ACH, with volume discounts above $99,000 a month. CurbWaste hasn’t confirmed that and we couldn’t verify it directly — their pricing page blocks automated access.

Run the arithmetic anyway. A hauler doing $2M a year, mostly on cards, is looking at about $62,000 a year in processing. The subscription is a rounding error next to it.

Nothing published says whether you can bring your own processor. That’s the question to ask.

CurbWaste’s marketing is all independent, family-run, by-haulers-for-haulers. The customers on its own homepage run 11 trucks, 15-plus trucks and 20-plus trucks. Not one under eleven.

Waste Dive puts the customer base at 5 to 200 vehicles across about 150 haulers. Independent guides put the floor around five trucks; one says outright that a single-truck startup will find it heavier than it needs.

They’ve raised $50 million, the last round led by a Cox Enterprises-backed fund, and the CEO has talked since 2023 about moving up market. The Enterprise tier and the municipal conversations point the same way.

If you’re running one or two trucks, you are not who this is for, whatever the homepage says.

Almost nothing, which is itself remarkable for a company this well funded.

Zero reviews on G2 — the profile isn’t even claimed. Zero on Capterra, GetApp, Software Advice or SourceForge. SoftwareSuggest displays a “Best Performer Winter 2025” badge above a page that says “No reviews yet,” which tells you what those badges are worth.

The only real user feedback is the driver app, and it’s middling: 3.4 out of 5 on both app stores across about 30 ratings. The complaints are specific — the app dropping into offline mode, heavy battery and data use.

Small sample, and drivers are hard reviewers. But offline mode failing in the field is worth knowing about before you sign twelve months.

• The initiation fee, in writing.
• What counts as a driver for billing. A seat? A truck? Peak headcount in a month? If you flex from four drivers to nine in summer, this swings your bill by half.
• Whether processing is mandatory or you can keep your own merchant account, and the exact card and ACH rates.
• Whether the 8% escalator can be struck or capped. It’s in the standard agreement, which means it’s negotiable.